The factory of the future

Process and automation specialists Eugene Smethurst and Stephen Mounsey talk us through the benefits of process-led design in making manufacturing plants more digitally connected, flexible and fit for the future.

Wanting the same as everybody else is no longer a customer’s greatest demand; tailored products are becoming just as important as good quality and price. Custom-made items have been around for some time now — Levi Strauss has been offering bespoke jeans since 1994 while Nike’s online service lets customers design their own trainers and bags.

Making moves

One of the biggest changes we expect to see across manufacturing over the next decade or so is the shift from mass production to mass customisation, with Industry 4.0 being the perfect platform — and driver. Businesses that make the first moves to produce bespoke products en masse will undoubtedly face risks, such as not fully knowing the return on investment from new technologies. But those who act quickly could add a premium of 30 per cent or more to their products, according to The Economist’s Made to order: Customisation advances in emerging markets report.

Old and new as one

Mass customisation will ultimately result in more complex customer orders with higher specifications. Each order will need to connect with supplier, product, production and distribution data in real time, meaning entire supply chains will need to be digitally networked, and equipment intelligent and adaptable enough to switch between designs and materials. To do this, factories will need to be smarter and much more flexible.

One of biggest concerns for manufacturers will be how to integrate all of this into what they’ve already got with as little cost and disruption to production as possible. Through optioneering, businesses can figure out how flexible their factories are. Using design and engineering tools, the optioneering process involves exploring different options to ‘bolt on’ new systems or processes to determine which ones will have the least impact on production and which ones will bring the most benefit.

Start as you mean to go on

Making a factory smarter is easier to do at the design stage, primarily because you don’t have to cut into what’s already there, so there’s no disruption to production.
Historically, the shell and process inside of factories have been designed and built separately. But, by looking at the key parts of a process and integrating the building design so they work as a whole, you can drive greater efficiencies across an entire plant.

For example, factoring the outside temperature and building insulation into an automotive factory design could reduce the amount of energy — and cost — required to heat and cool the room where cars are painted.

More efficient plants have fewer process steps, or more work done at single production stages, leading to a reduced floor area. Using a process-led design approach, it’s possible to streamline a process, increase the density of operations, integrate automation and digital connectivity, as well as factor in flexibility for the future.

Bringing transformational change

The Gross Internal Floor Area or internal floor space is a good indication of a factory’s efficiency — more efficient plants have fewer process steps (or more work done at a single production station), which leads to a reduced floor area.

By reconfiguring a leading car manufacturer’s process, we developed plans for a new factory that would reduce their existing internal floor area by 38 per cent, while also achieving the required production rate and flexibility for the future.

After mapping out the crucial parts of their process, such as automation, people, production time and parts storage, we figured out where the processes could be reconfigured to optimise floor space and overall operations.

We also identified ways to digitally connect everything, such as by integrating smart sensors and cloud storage, and areas where the process and factory could be easily expanded in the future.

Steps to factory optimisation and digitisation included:

  • Identifying where manual processes could be replaced with automation to increase productivity and quality.
  • Integrating automatic guided vehicles or ‘mobile robots’ capable of quickly reconfiguring parts of the process.
  • Introducing innovative energy sources, such as solar panels above the factory paint shop, where energy use is highest (around 40 per cent of the factory’s entire power use), reducing energy costs.
  • Increasing the number of people at each station from two to four, and work done per metre squared, through split level working, as well as parts delivery from above via a sky conveyor system.
  • Reconfiguring process layout to reduce the number of transfer conveyor belts needed, optimising process time.
  • Curving the process layout to allow more parts to be delivered directly into the production line and the option of attaching a supplier park in the future.
  • Integrating radio frequency identification tags, remote smart sensors, automated machines and cloud data storage to generate and capture vital build, customer product specification, production, material and supplier data.

Modelling the future: from design through to construction

Much like Industry 4.0, building information modelling (BIM) is a process underpinned by technologies, web‑based data sharing and people. BIM typically produces 3D models that bring together all of the information needed to design, build, operate and manage a construction project into ‘one version of the truth’.

Creating a 3D model integrates the process, technologies, data storage, mechanical and electrical, lighting, power supply and factory shell to figure out how to make them work together in the most efficient way. BIM also allows you to create ‘what if’ scenarios before a plant is built, such as what would happen if you bolted on new equipment. Once the process and facility are in operation, BIM models can be added to and altered, helping to drive continual improvement.

The UK government and the private sector are recognising the power of BIM in transforming property and infrastructure asset design, construction and operation. As an industry leader in BIM development, we’ve produced an interactive online tool for our staff and project stakeholders, called the AECOM BIM Playbook, to help guide them on how to integrate BIM throughout the project lifecycle. The tool is believed to be the first of its kind in the industry.


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