Careers
How AECOM uses AI in recruitment
Many organizations today use digital tools, including artificial intelligence (AI), to help manage recruitment processes more efficiently and consistently. At AECOM, AI supports our teams by streamlining administrative tasks, improving communication, and helping us connect with candidates more effectively. These tools allow our recruiters to spend more time engaging with candidates, understanding experience and skills, and making thoughtful hiring decisions.
AECOM recognizes that the ways AI is used in recruitment and hiring may continue to evolve. We are committed to regularly reviewing and updating our approach to ensure alignment with applicable laws and regulations, uphold fairness, and reduce the risk of unintended bias in our recruitment processes.
AI-enabled tools are used only to support administrative aspects of the recruitment process. You may request a reasonable accommodation or an alternative process, and in instances in which it is required by law, one may be provided. AECOM uses AI-enabled tools responsibly and transparently, and AECOM employees make all hiring decisions.
To request an accommodation, or if you have questions or concerns about how AI is used in our recruitment process, please contact our Talent Acquisition team at globalrecruitmentsupport@aecom.com.
How we may use AI in the recruitment process
AI-enabled tools may be used to support certain stages of AECOM’s recruitment process. These tools do not substantially assist or replace human judgment or decision making. All hiring decisions are made by AECOM employees.
AI may be used to:
- Support job advertising and outreach, such as helping optimize job postings, recommended roles to potential candidates, or improve the visibility of opportunities across different platforms.
- Assist with application management, including organizing, sorting, or screening information contained in applications to help recruiters efficiently review large volumes of candidates.
- Provide skills-based insights, such as identifying relevant qualifications, experience, or skills within resumes and application materials in relation to role requirements.
- Supporting candidate communications, including scheduling interviews, sending status updates, or responding to frequently asked questions during the application process.
- Enhance process efficiency and consistency, for example by helping standardize certain administrative steps or identifying potential gaps in the recruitment workflow.
AECOM does not use AI as the basis for hiring decisions. Candidate evaluations, interviews, assessments, and employment decisions are centered around human review and professional judgement. Wherever AI-enabled tools are used, it is applied responsibly and transparently, with human oversight. AECOM does not use AI-enabled tools to substantially assist or replace human judgment or decision making.
Our commitment to responsible and ethical use of AI
AECOM applies governance and oversight to the use of AI in recruitment to help ensure:
- Compliance with data protection, employment, and equal opportunity laws
- Transparency in how tools are used
- Protection of candidate privacy and personal data
- Ongoing monitoring for accuracy, fairness, and potential bias