Coupa Supplier Portal
The Coupa Supplier Portal (CSP) provides efficient management of Purchase Orders (POs), invoice submissions, and tracking payments.
The implementation of CSP will improve the way suppliers do business with AECOM, simplifying and standardising the way we work together and removing process complexities.
Benefits of CSP include:
- Real time tracking of POs, invoice status and payments on your CSP account dashboard
- Create invoices directly from POs with no need to send invoices separately
- Get paid more efficiently with e-invoicing and digital payments
- Higher degree of data accuracy from supplier account self-maintenance capabilities
- No cost to register or transact on CSP
- Moving to electronic solution limits paper invoices and supports environmental, social, and governance (ESG) commitments and your sustainability credentials.
Creating an account with AECOM on Coupa Supplier Portal for the first time
You will need to register for a free account on CSP by following the steps below.
First Time Registration
If this is your first time registering, you will receive an email from do_not_reply@aecom.coupahost.com. You must click on the link at the bottom of the email to begin the registration process.
Please contact supplier@aecom.com if you have not received an email.
To begin the registration process:
- Enter your first name
- Enter your last name
- Enter your Company name
- Read and review the Privacy Policy and Term of Use and accept by checking the box if you agree
- Click on Activate Coupa Account
You can invite others anytime by entering their email address in the Forward email field in the Forward your invitation section and clicking Submit, or by clicking on the Forwards this to someone link if you see the welcome message.
Adding Users to Coupa Supplier Portal
To add your colleagues to the Coupa Supplier Portal please follow the steps listed below:
- Click the Setup button form on the CSP home page
- Select the Users option from the menu bar
- Click Invite User
- Enter your colleagues contact information
- Select/deselect their permissions
- Send invitation
1. Click the Setup button form on the CSP home page
2. Select the Users option from the menu bar
3. Click Invite User
Getting started with Coupa Supplier Portal
Learn more about how to get started with CSP by watching this training video (43 mins)
Purchase Orders
This is where you will find your AECOM Purchase Orders and create invoices directly from the portal
Please click on this link to access the video tutorial for managing your Purchase Orders
Invoice Creation
This is where you will be able to create, edit and manage your invoices for AECOM.
Please click on this link to access the video tutorials for managing your invoices
If you are yet to register for the CSP and you need to submit an invoice to AECOM this can be emailed to the following email addresses:
Note: Unless a supplier has been exempted from using the CSP, invoices will no longer be accepted and processed through the USAPImaging@aecom.com mailbox beginning January 1, 2025. If you need help with registering or using the CSP, contact us at supplier@aecom.com
Canada: CANSSC.E-billing@aecom.com
Ireland: ukapinvoices@aecom.com
Australia: AP_CustomerService.ANZ@aecom.com
New Zealand: AP_CustomerService.ANZ@aecom.com
Invoices submitted via email must include the Purchase Order number and Purchase Order Line Number. Failure to include this information may delay payment.
Quick Reference Guides and Frequently Asked Questions
The following links provide access to supplier training and quick reference guides:
External Resources
These documents will help guide you through the onboarding process.
We recommend that all suppliers review the available training material prior to reaching out directly for support. The guidance exists in a variety of formats to suit specific learning preferences.
Coupa have an expansive catalog of training materials and weekly webinars specifically designed to support users with becoming familiar with their system, including:
The following documents provide additional detail and troubleshooting guidance:
Detailed Administration, FAQ and Troubleshooting Guide
Support
For additional support registering for a Coupa Supplier Portal account please contact Coupa directly
For AECOM specific support please contact supplier@aecom.com